Delivery Information

Shipping & Returns

Once we have received your order we will confirm current stock availability and advise the likely dispatch date for any item not in stock.

We will send your order by Royal Mail (2nd class) or Special Delivery Next Day (if requested). We send orders Monday to Friday only with no weekend dispatch.

All our deliveries are made either by Royal Mail or a courier service.

Postage costs

Postage is calculated based on weight.

For UK delivery the costs will be calculated in the cart at checkout stage.

All other regions will need to contact us directly and the postage charge will be agreed with the customer before the order is finalised.

We are not able to send the following product sizes to America or Mainland Europe:
6″ x 16″,  11″ x 14″ and 12″ x 12″.

Delivery Schedule

We deliver your order right away. We will normally send your order to you within 3 – 4 business days.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

All prices are shown in pounds sterling (£) (GBP) and are inclusive of UK VAT at the current rate.

Credit Card Security

When the order is placed on our website, your credit or debit card transaction is handled securely by PayPal.


We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.


Returns will be processed in accordance with our Terms and Conditions.

Reaching Us

Bridgeness Ceramics
Annfield Flat
Tradespark Road
IV12 5NF
United Kingdom

Mobile No. 07728 284988